Customers can contact Nivt for order help, shipping updates, tumbler questions, returns, exchanges, payment questions, or website support.
Business Information
Company Name: 117 OAK, LLC
Store Name: Nivt
Business Address: 6615 Glencoe Dr Temple Terrace, 33617 United States
Email: info@nivt.shop
Phone: +17167380378
Support Hours: Monday - Friday: 9:00 AM - 6:00 PM ET
Order Support
For order questions, include the order number, checkout email, item name, and a short description of the request. For dents, missing lids, missing straws, incorrect color, wrong capacity, or package damage, include clear photos of the product and packaging.
Response Time
We aim to respond within 1-2 business days. Responses may take longer during weekends, public holidays, carrier delays, or high support volume.